Subprocessors
These are the infrastructure providers BidLine relies on, and exactly what each one touches. The distinction that matters is in the third column: whether a provider ever handles customer product data, meaning price books, plan sets, estimates, and corrections, or only website and business correspondence data.
Website visitor traffic and server logs. No customer product data.
Email you send us, including attachments you choose to email. Font requests from your browser on this site.
Customer product data: price books, plan sets, estimates, corrections.
CONFIRM: Craig to name the actual provider(s) and region(s) where the product and its database run
Plan set content and price book lines during processing, under terms that bar training on customer data.
CONFIRM: Craig to name the provider(s), confirm the no-training terms actually in the contract, and state retention on their side
Form submissions: name, company, work email. No customer product data.
CONFIRM: Josh to decide how to describe Attio and the self-hosted n8n server (self-hosted tooling may belong in prose rather than this table)
How this list changes
Before we add a provider that touches customer product data, active customers are notified in advance, with time to object, on the terms in the data processing addendum. Providers that only touch website traffic can change without notice, but this page is updated either way.